Question 1

What concerns do you support clients with?

Accepted Answer

I work with adults navigating trauma, complex trauma and PTSD, anxiety and depression, ADHD, borderline personality disorder, addictions, emotional dysregulation, relationship challenges, shame, attachment concerns, and difficult life transitions.

Question 2

What therapy approaches do you use?

Accepted Answer

I draw from several evidence-based approaches, including DBT, DBT-PTSD, CBT, CPT, IFS, ACT, EFT, attachment-based therapy, motivational interviewing, and strengths-based approaches. Therapy is tailored to your needs rather than following a one-size-fits-all model.

Question 3

What is your therapeutic style?

Accepted Answer

My approach is warm, direct, collaborative, and solution-focused. I believe therapy should be a space where you feel understood and supported, while also helping you identify what is keeping you stuck and take practical steps toward change.I will listen with compassion, but I will also be honest and gently challenge patterns, beliefs, or behaviours that may no longer be serving you. Together, we will focus on building insight, strengthening coping skills, and finding strategies you can apply outside of therapy.Rather than using a one-size-fits-all approach, I draw from evidence-based therapies including DBT, CPT, CBT, ACT, and IFS. Our work will be tailored to your needs, goals, and pace, with a focus on creating meaningful and lasting change.

Question 4

What happens during the first therapy session?

Accepted Answer

Our first session is an opportunity to get to know one another. We'll talk about what's bringing you to therapy, explore your goals, and begin developing a plan that feels supportive and tailored to your unique needs. There is no pressure to share everything at once—we'll move at a pace that feels comfortable for you.

Question 5

How do I know if we're a good fit?

Accepted Answer

Finding the right therapist is important. The complimentary consultation gives you an opportunity to ask questions, learn more about my approach, and decide whether working together feels like the right fit—without any obligation to continue.

Question 6

What if I feel nervous about starting therapy?

Accepted Answer

That is completely understandable. Many people feel uncertain or anxious before their first session. You do not need to have everything figured out before reaching out. Therapy can begin simply by showing up and taking things one step at a time.

Question 7

Do you accept insurance?

Accepted Answer

As a Registered Social Worker, my services are covered by many extended health benefit plans. Coverage varies, so I recommend checking with your insurance provider. A receipt is provided after each session for reimbursement.

Question 8

Is everything I say confidential?

Accepted Answer

Your privacy is very important, and what you share in therapy is kept strictly confidential. Information will only be shared with your consent, except in certain situations where disclosure is required by Ontario law. These exceptions include:- If there is a risk of serious harm to yourself or someone else- If there is suspected abuse or neglect of a child under 16- If you disclose abuse by a regulated health professional- If there is concern about abuse or neglect of a senior-If your records are subpoenaed by a court- If the College of Registered Psychotherapists of Ontario requests records for audit or investigation purposes These limits to confidentiality will be explained in detail before we begin, and you’ll have the opportunity to ask any questions you may have.

Question 9

What happens in a therapy session?

Accepted Answer

Therapy is a collaborative process tailored to your unique needs, goals, and life experiences. Sessions provide a safe, supportive, and nonjudgmental space where you can openly explore your thoughts, emotions, relationships, and challenges at a pace that feels comfortable for you. Together, we work to better understand the patterns that may be contributing to distress, develop practical coping strategies, and build the skills needed to navigate life's difficulties with greater confidence and resilience.Depending on your needs, therapy may incorporate evidence-based approaches such as Dialectical Behaviour Therapy (DBT), Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Internal Family Systems (IFS), and trauma-informed interventions. Our goal is not only to help you manage symptoms, but to foster deeper self-understanding, emotional healing, and meaningful, lasting change.

Question 10

How long does therapy usually take?

Accepted Answer

The length of therapy is different for everyone and depends on your unique goals, needs, and circumstances. Some clients find that short-term therapy provides the support and tools they need to navigate a specific challenge, while others benefit from longer-term therapy that allows for deeper exploration, healing, and personal growth. There is no "right" timeline for therapy, and we believe the process should move at a pace that feels comfortable and meaningful for you.​Throughout our work together, we will regularly review your progress, discuss your evolving goals, and ensure that therapy continues to meet your needs. Our aim is to provide support for as long as it feels beneficial, helping you build insight, resilience, and lasting skills that you can carry forward long after therapy has ended.

Question 11

Are therapy sessions covered by insurance in Ontario or Nova Scotia?

Accepted Answer

Yes. If you have extended health benefits, many plans cover sessions with a registered social worker or psychotherapist. Check with your provider to confirm coverage for virtual therapy.

Question 12

What are your fees, and do you offer sliding scale?

Accepted Answer

Standard session fees are $180 per session. A free 15-minute consultation is available to help you decide if we’re a good fit.

Question 13

What’s your cancellation policy?

Accepted Answer

We require at least 48 hours’ notice to cancel or reschedule a session. Late cancellations or missed appointments may be subject to the full session fee. Our booking and cancellation system is managed through the Jane App for your convenience.

Question 14

Is psychotherapy covered by OHIP?

Accepted Answer

No, however, virtual therapy in Ontario is covered by most private insurances. You can give your insurance a call, and they can definitely clarify your coverage.

Question 15

What is Dialectical Behavior Therapy (DBT)?

Accepted Answer

Dialectical Behaviour Therapy (DBT) is a highly effective, evidence-based treatment designed to help individuals better understand and manage intense emotions, navigate relationship challenges, and develop healthier ways of coping with life's difficulties. Originally developed for individuals experiencing chronic emotional dysregulation, DBT is now widely used to support concerns such as Borderline Personality Disorder (BPD), anxiety, trauma, depression, self-destructive behaviours, and interpersonal difficulties. DBT focuses on building practical skills in four key areas: mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness. These skills help individuals become more present in the moment, cope with emotional pain without making situations worse, respond to emotions more effectively, and communicate their needs while maintaining healthy relationships. At Harmony Healing Psychotherapy, DBT is delivered within a compassionate, collaborative, and nonjudgmental therapeutic environment. Our goal is to help you better understand your emotions, reduce emotional suffering, strengthen your relationships, and build a life that feels more balanced, meaningful, and aligned with your values.

Question 16

How do I book a therapy session?

Accepted Answer

You can book sessions directly through our secure online booking system via the Jane App. We also offer a free 15-minute phone consultation to help you get started and find the right therapeutic fit.

Question 17

Is virtual therapy effective?

Accepted Answer

Yes. Research has consistently shown that online therapy can be just as effective as in-person therapy for many concerns, including anxiety, trauma, depression, emotional dysregulation, and Borderline Personality Disorder (BPD). Virtual therapy allows you to receive the same evidence-based, high-quality care while offering the added convenience and comfort of attending sessions from your own space. All sessions are conducted through a secure and confidential platform designed to protect your privacy and ensure a safe therapeutic experience. Many clients find that participating in therapy from home helps them feel more relaxed, comfortable, and open during sessions, allowing for meaningful therapeutic work and connection.​Whether you're seeking support through virtual therapy across Ontario or Nova Scotia, including Toronto, Guelph, Halifax, and surrounding communities, our online services make accessing professional mental health care simple, flexible, and convenient. No matter where you are in your journey, you don't have to navigate life's challenges alone. We invite you to take the first step toward healing, growth, and lasting change by reaching out for a free consultation today.

Question 18

Do you offer virtual therapy in Ontario and Nova Scotia?

Accepted Answer

At Harmony Healing Psychotherapy, we offer trauma-informed care using evidence-based approaches like CPT, DBT-PTSD, EFT for complex trauma and somatic practices. Whether you’re dealing with anxiety, depression, BPD, childhood trauma, PTSD, or complex trauma, we’ll tailor the therapy to your specific needs to support deep healing and long-term recovery. Sessions are offered virtually across Ontario and Nova Scotia.

Question 19

Do you offer therapy for Borderline Personality Disorder (BPD)?

Accepted Answer

Yes. We specialize in supporting individuals living with Borderline Personality Disorder (BPD) and related challenges, including emotional dysregulation, relationship difficulties, fear of abandonment, impulsivity, and identity concerns. Our practice also specializes in trauma, PTSD and complex trauma, mood and anxiety disorders, ADHD, burnout, and difficulties related to self-worth, relationships, and emotional regulation.​Our approach is grounded in Dialectical Behaviour Therapy (DBT), one of the most effective and evidence-based treatments for BPD, while also integrating other evidence-based therapies such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Internal Family Systems (IFS), and trauma-focused interventions. Treatment is always tailored to your unique experiences, goals, and needs. Whether you are struggling with intense emotions, anxiety, trauma-related symptoms, difficulties with focus and attention, or patterns that feel difficult to change, we work collaboratively to help you better understand yourself, develop practical coping strategies, strengthen relationships, and build a more compassionate and stable sense of self. Our goal is to provide a warm, supportive, and nonjudgmental environment where healing, growth, and meaningful change can occur.

Question 20

What mental health concerns do you treat?

Accepted Answer

We support clients navigating a wide range of challenges, including trauma, PTSD and complex trauma, anxiety, depression, emotional dysregulation, shame, self-criticism, ADHD, burnout, relationship difficulties, low self-worth, and life transitions. We understand that these struggles can affect many areas of life, from your relationships and work to your overall sense of well-being and connection with yourself.Because every person's experiences and needs are unique, we believe therapy should never be a one-size-fits-all process. Our approach is highly individualized, taking into account your personal history, strengths, goals, values, and the challenges you are facing. Together, we work to better understand the underlying patterns contributing to your distress, develop effective coping strategies, and create meaningful, lasting change.​Whether you are seeking support for a specific concern or looking to gain a deeper understanding of yourself, we strive to provide a warm, compassionate, and collaborative space where you feel safe to explore your experiences, build

Question 21

What types of trauma therapy does Harmony Healing Psychotherapy offer in Ontario?

Accepted Answer

Harmony Healing Psychotherapy, Toronto, we offer trauma-informed care using evidence-based approaches like CPT, IFS, DBT-PTSD, EFT for complex trauma . Whether you’re dealing with childhood trauma, PTSD, or complex trauma, we’ll tailor the therapy to your specific needs to support deep healing and long-term recovery. Sessions are offered virtually across Ontario and Nova Scotia.

Question 22

How do I know if trauma therapy is right for me?

Accepted Answer

If you've experienced overwhelming, distressing, or traumatic events—whether recently or earlier in life—and continue to struggle with anxiety, emotional numbness, hypervigilance, difficult memories, low self-worth, or challenges in your relationships, trauma therapy may help. The effects of trauma can persist long after the events themselves have ended, often impacting the way we think, feel, connect with others, and navigate everyday life.​At our Toronto-based practice, we provide a safe, compassionate, and trauma-informed space where you can explore your experiences without judgment and at a pace that feels comfortable for you. Together, we work to understand how past experiences may be affecting your present, while helping you develop practical tools for emotional regulation, coping, and healing. Our goal is not only to reduce symptoms but to help you reconnect with a greater sense of safety, self-trust, resilience, and well-being.​Whether you are living with PTSD, complex trauma, childhood trauma, or simply feel that past experiences continue to affect your life today, support is available. Book a free 15-minute consultation to learn more about trauma therapy and how psychotherapy can help you move toward healing, growth, and lasting change.

Question 23

What does trauma-informed therapy mean?

Accepted Answer

Trauma-informed therapy recognizes that trauma can have a profound impact on the brain, nervous system, emotions, relationships, and sense of self. Rather than focusing solely on symptoms, this approach seeks to understand how past experiences may be influencing current thoughts, feelings, behaviours, and coping patterns. Many responses that people struggle with today—such as anxiety, emotional overwhelm, hypervigilance, people-pleasing, avoidance, or emotional numbness—may have originally developed as ways to survive difficult or overwhelming experiences.​At the core of trauma-informed therapy is the belief that healing occurs in an environment of safety, trust, collaboration, and empowerment. Therapy is approached with sensitivity and respect for your experiences, ensuring that you never feel pressured to share more than you are ready for. Instead of re-traumatizing individuals by forcing them to revisit painful memories before they have the necessary support and coping skills, therapy moves at a pace that feels safe and manageable.​Our goal is to help you better understand your nervous system responses, develop healthier coping strategies, build emotional resilience, and reconnect with a greater sense of safety, self-compassion, and control in your life. Through a supportive and collaborative therapeutic relationship, trauma-informed therapy can help you move beyond survival mode and toward meaningful healing, growth, and lasting change.

Question 24

Do you work with students and young adults?

Accepted Answer

Yes! We specialize in supporting university students and young adults who are navigating challenges such as anxiety, stress, burnout, trauma, ADHD, emotional dysregulation, relationship difficulties, identity concerns, and major life transitions. The years of young adulthood can be exciting, but they can also bring significant pressure, uncertainty, and emotional challenges as you balance academics, career goals, relationships, family expectations, and personal growth.​Our approach is warm, collaborative, and tailored to the unique needs of young adults. We understand that many students and early-career professionals may appear successful on the outside while quietly struggling with overwhelm, self-doubt, perfectionism, people-pleasing, or the emotional impact of past experiences. Therapy provides a supportive space to better understand yourself, build coping skills, strengthen relationships, and develop greater confidence and resilience.​We also recognize the importance of making therapy accessible and affordable. Many university students and young professionals have extended health benefits that cover psychotherapy services, making it easier to access the support you need. Whether you're looking for short-term support through a challenging period or longer-term therapy for deeper healing and personal growth, we're here to help you navigate life's challenges and move toward a more balanced, fulfilling, and authentic life.

Question 25

Do you work with culturally diverse clients?

Accepted Answer

Absolutely. We are committed to providing culturally responsive and inclusive therapy that honors the unique experiences, identities, values, and backgrounds each client brings into the therapy room. We recognize that culture, family dynamics, religion, immigration experiences, systemic barriers, and societal expectations can all shape how individuals experience mental health, relationships, trauma, and personal growth.​Our goal is to create a safe, respectful, and affirming space where you feel genuinely seen, heard, and understood without needing to explain or justify your experiences. We approach therapy with curiosity, humility, and openness, recognizing that you are the expert on your own life and lived experience.​Whether you are navigating cultural identity, intergenerational trauma, family expectations, experiences of discrimination, or the challenges of balancing multiple cultural worlds, therapy can provide a supportive environment to explore these experiences and their impact on your well-being. We strive to help clients build self-understanding, resilience, and empowerment while fostering healing in a space that values diversity, authenticity, and belonging.

Question 26

What if I’m in crisis or need immediate help?

Accepted Answer

While Harmony Healing Psychotherapy is not a crisis service and is unable to provide immediate support during a mental health emergency, we are here to support you through ongoing psychotherapy when you are safe, stable, and ready to engage in the therapeutic process.​If you are currently experiencing a crisis, having thoughts of harming yourself or others, or require immediate support, please contact a crisis service, call 911, or go to your nearest emergency department. You can also reach the Suicide Crisis Helpline by calling or texting 9-8-8, available 24 hours a day, 7 days a week across Canada, or contact the Talk Suicide Crisis Helpline at 1-833-456-4566.Once the immediate crisis has passed, psychotherapy can provide a supportive space to process your experiences, develop coping strategies, strengthen emotional resilience, and work toward long-term healing and recovery.

Question 27

Can I reach out between sessions if I’m struggling?

Accepted Answer

You're welcome to email with brief updates, scheduling questions, or information you'd like your therapist to be aware of before your next appointment. However, therapeutic support, clinical guidance, and in-depth discussions are provided during scheduled sessions to ensure you receive the time, attention, and care needed to effectively address your concerns.​Because email is not monitored continuously and is not intended for crisis support, it should not be used for urgent mental health concerns or emergencies. If you are experiencing significant distress between sessions, we will work together to develop a personalized plan that includes coping strategies, emotional regulation tools, and appropriate crisis resources that you can access when additional support is needed.​Our goal is to help you build confidence in managing difficult emotions and challenges between sessions while ensuring you have access to the appropriate supports during times of increased need.

Question 28

What’s the first step to starting therapy?

Accepted Answer

The first step is booking a free 15-minute consultation. This is an opportunity for us to connect, discuss what brings you to therapy, and explore how we might work together. We’ll talk about your goals, the challenges you're facing, and what you're hoping to gain from the therapeutic process. It's also a chance for you to ask questions, learn more about our approach, and determine whether our practice feels like the right fit for your needs.​Whether you're seeking support for trauma, anxiety, ADHD, emotional dysregulation, relationship challenges, burnout, or are specifically looking for DBT or trauma-focused therapy, we will take the time to understand your unique experiences and concerns. We believe that a strong therapeutic relationship is one of the most important factors in successful therapy, and the consultation helps ensure that you feel comfortable, supported, and confident in taking the next step.​If you decide to move forward, we'll work collaboratively to create a personalized treatment plan tailored to your goals, strengths, and needs, helping you build the tools and insight needed to create meaningful and lasting change.

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