Exploring the Pros and Cons of Online Therapy
- Mary Mikhail
- Feb 5, 2024
- 2 min read

In the wake of the COVID-19 pandemic, virtual or online therapy has gained significant traction. As individuals strive to find the most suitable form of therapy, a crucial question arises: What is the optimal approach— in-person or online?
Although both approaches are known to have remarkable benefits, below we have presented key considerations to aid you in evaluating which option is most suitable for your individual preferences and requirements.
PROS
Enhanced Accessibility: Provides clients with easy access to therapy, alleviating concerns about logistical challenges and barriers.
Convenient Engagement: Offers a more accessible option, especially on difficult days, with the added benefit of quick connections without the hassle of commuting.
Remote Accessibility: Enables therapy sessions from any location, as long as there is a private and secure space within a jurisdiction where the therapist is authorized to practice psychotherapy.
Comfort of Home Environment: Discussing vulnerable topics is made more comfortable in the familiar and secure surroundings of one's home. Online trauma therapy, for example, has proven beneficial as clients feel safer and more grounded, with various tools available for grounding and comfort.
Expanded Choice of Counsellors: Virtual platforms allow individuals in Ontario to choose from a broader pool of therapists, facilitating the search for the most suitable match.
Less Intimidating: The personal space of one's home diminishes the intimidating aspects of therapy, promoting a more relaxed and effective engagement.
Flexible Scheduling: Eliminates the need to consider commute times, providing both clients and therapists with greater scheduling flexibility.
Increased Closeness: Virtual sessions offer an opportunity for therapists and clients to deepen their understanding of each other by glimpsing into personal spaces and gaining insights into what matters to them. Clients can effortlessly share meaningful objects with their therapists during online sessions, fostering a deeper connection and enhancing the therapeutic experience.
CONS
Technology Reliability Concerns: The reliability of technology poses potential challenges, as intermittent internet connectivity on both ends can lead to inconveniences during online therapy sessions.
Confidentiality Risks: While many platforms prioritize security, there is still a potential risk of confidentiality breaches through hackers. However, modern platforms typically employ safe and secure software to minimize such risks.
Geographical Dependency: Online therapy is contingent on being within a specific jurisdiction, aligning with the therapist's regulatory practice area in psychotherapy.
Communication Limitations: Non-verbal cues may go unnoticed in online therapy, hindering the complete understanding of the client's expressions and emotions, as only the client's face is visible on the video chat.
Incompatibility with Certain Approaches: Some psychotherapy approaches may be less suitable for online sessions. For instance, EMDR therapy is often deemed more effective when conducted in person rather than virtually.
Weighing the advantages and potential challenges discussed can guide you in making an informed decision about your preferred therapeutic approach. Whether opting for the convenience and comfort of online therapy or considering factors like lost communication, geographical dependencies, and therapeutic compatibility, it's essential to prioritize what aligns best with your unique circumstances. By carefully evaluating these considerations, you can confidently choose the therapeutic setting that supports your journey toward mental well-being.
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